GENERAL CONDITIONS ABOUT SHIPPING
Shipments are made from Spain. LC TREND under the tax name of Batista Diseño, S.L. with C.I.F. B14662936 (Registered in the Commercial Registry of Córdoba) carries out the sale and distribution of the products offered in this service. Sales operations will be understood to have been carried out in Córdoba (Spain), at the tax address: C/ Aulaga, 42 14012 – Córdoba.
In the purchasing process, you can choose where you want to receive your orders: home, work, or any other address (never a post office box).
We ship both nationally and internationally:
National: Peninsula and Balearic Islands.
For the Canary Islands, Ceuta and Melilla, consult. Customs policies in these destinations make it difficult for us to establish a clear and transparent rate. Please do not hesitate to contact us
International: We send orders to all countries in the European Union, other destinations consult.
Shipping costs include transportation, insurance and customs clearance at origin. For deliveries to countries not belonging to the European Union, the Canary Islands, Ceuta or Melilla, customs charges at destination or other taxes (tariffs) are not included; It will be the recipient who will have to pay them in order to receive the merchandise.
The recipient will be responsible for all import costs and taxes generated at the destination customs office, whether the merchandise is delivered or not.
An attempt will be made to ship the order in the shortest possible time, but the recipient must take into account the provisions of these destinations for the importation of the requested items, since LC TREND has no responsibility for them. Nor will the effects produced by strikes, war conflicts or other circumstances beyond its control be attributable to LC TREND.
LC TREND will not be responsible for delays in customs clearance or if local authorities decide to confiscate any item contained in a shipment.
The merchandise travels to its destination insured at all risks by LC TREND, with the cost of said insurance being free for the buyer. Both to make the insurance effective and to correct any error in delivery, it is an essential condition that any incident regarding the merchandise received or its packaging be recorded in the observations section of the carrier’s delivery document.
You will receive a notification via email.
Tracking: An order number and link are provided so that you can check the status of your order at all times.
PAYMENT CONDITIONS
RETURNS LC TREND guarantees maximum customer satisfaction. In the event of a defective product, we will proceed, as appropriate, to repair, replace or terminate the contract, procedures that will be free of charge for you. To return, you must send an email to [email protected] with the following information: – Name. – Surnames. – Order reference number. Returns will not be accepted on custom-made pieces such as rings or necklaces. The return can only be exercised by the person who made the purchase (person to whom the invoice is addressed). Returns will only be accepted for items purchased in the Online Store. Its use has not gone beyond mere verification of its nature and proper functioning. With a copy of the invoice or sales receipt. In the event that the item is not returned in perfect condition and with its original packaging, it will suffer depreciation. Purificación Quintero will refund the return only if all these conditions are met. REFUND OF AMOUNTS PAID. The refund will take place a few days after receiving the return. The amount to be returned will be the one that appears on the invoice and will be made through the payment method used in the purchase.
